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Capa The Global Education Network

Institutional Relations Manager

Institutional Relations · Boston, Massachusetts
Department Institutional Relations
Employment Type Full Time
Minimum Experience Mid-level

 MUST reside  in State of Washington, Oregon, California or Colorado.


Organizational Overview

CAPA The Global Education Network is an established leader in the development and administration of quality international education programs. For over 45 years, we have partnered with universities and colleges across the country and around the world, providing a full range of programs and integrated services designed to support all aspects of international education. Our strong worldwide network, professional expertise, and demonstrated success in the field make us the preferred resource for a growing number of US institutions of higher learning for their study abroad needs. CAPA is headquartered in Boston and operates programs in Barcelona, Buenos Aires, Dublin, Florence, London, Shanghai and Sydney.

CAPA: The Global Education Network is committed to academic excellence, integrity and innovation in learning abroad. Our mission is to provide meaningful experiences that challenge and inspire students to analyze and explore complex political, cultural and social landscapes within urban environments. Through our commitment to personalized learning, collaborative learning communities and global connections via technology, we prepare students to live and work in a globally interdependent and diverse world.


General Description

The Institutional Relations Manager (IRM) is a sales role responsible for business development as well as for maintaining and growing existing institutional partner relationships within a region designated by CAPA. We are seeking candidates based in multiple locations, specifically Colorado, California, Oregon and Washington. A remote work arrangement is required.

In addition to cultivating new relationships with universities and colleges, the IRM works with CAPA’s current partners to develop new business streams by approving new CAPA programs, developing custom programs, and increasing student enrollments.

The ideal candidate will be a target-driven strategic thinker who is highly self-motivated and able to collaborate and function as a productive team member across departments. This position reports to the Regional Manager of Institutional Relations.


Key Responsibilities

  • Assess business opportunities, establish goals, and take ownership for growth within your assigned region.
  • Develop and manage strategies to exceed growth targets.
  • Consult with U.S. universities and colleges to develop strategic partnerships to allow their students to access CAPA’s study and intern abroad programs.
  • Develop customized program opportunities with institutions in CAPA locations, utilizing extensive knowledge of best practices and expertise in academics, internships, and student services.
  • Attend study abroad fairs and related university events to generate leads to hit enrollment targets.
  • Develop, establish, and maintain relationships with study abroad professionals, administrators, and faculty at partner institutions.
  • Raise brand awareness by meeting with current and prospective partners, presenting papers and participating in sessions at national and regional conferences.
  • Work in conjunction with multiple departments within CAPA, both domestic and international, to support our current partnerships and to look for opportunities to generate new ones.
  • Assist partners by guiding their program development efforts, supporting recruitment, communicating CAPA updates, handling special requests, and providing creative solutions to complex programming.
  • Travel domestically 25-40% of the year, depending on peak seasons.

Skills and Experience


  • Proven track record of success in sales, consistently exceeding targets
  • Ability to think strategically and problem solve
  • In-depth understanding of higher education landscape and best practices in education abroad
  • Exceptional communication and relationship-building skills with broad range of clientele
  • Strong written, verbal, and presentation skills
  • High level of competitive drive, self-motivation, initiative, enthusiasm, and flexibility
  • Strong customer service orientation
  • Comfortable working both independently and in a team environment, within and across departments to meet established target-based performance goals
  • Ability to manage multiple tasks in conjunction with a heavy travel schedule (40% during peak seasons)
  • Ability to network with peers and contacts to seek new relationship opportunities
  • Good working knowledge of Microsoft Office programs and comfortable working in a contact management system and other database applications, ideally Salesforce and HubSpot
  • Valid driver’s license and ability to drive long distances
  • BA/BS required


  • Minimum of 5 years’ experience working in sales to universities
  • Experience working remotely
  • Close proximity to major airport due to travel requirements


This is a full-time position. Standard work schedule is 37.5 hours per week, 9:00 to 5:30, Monday to Friday. Due to the nature of sales and the study abroad field, additional time beyond regular office hours and work on weekends and holidays is to be expected in this role.


How to Apply

Join our team! To apply, please submit a cover letter and resume at: APPLY HERE or email to  (include IRM in subject line).



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  • Location
    Boston, Massachusetts
  • Department
    Institutional Relations
  • Employment Type
    Full Time
  • Minimum Experience